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FAQ: Some of the rows are not showing up in the table from my GL Import file.

If you've uploaded transactions via the GL Import feature, but some rows aren't showing up, it could be for a few reasons.  Troubleshoot the following suggestions and contact support@fundriver.com if you're still having issues getting the transactions to process.

- Are there multiple header rows at the top?  Make sure there is only one header row displayed, with no additional columns.

- Make sure to remove any formulas or formatting on the spreadsheet.  We recommend copy and pasting as values to be sure that there are no hidden formulas.  

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