If you've uploaded transactions via the GL Import feature, but some rows aren't showing up, it could be for a few reasons. Troubleshoot the following suggestions and contact firstname.lastname@example.org if you're still having issues getting the transactions to process.
- Are there multiple header rows at the top? Make sure there is only one header row displayed, with no additional columns.
- Make sure to remove any formulas or formatting on the spreadsheet. We recommend copy and pasting as values to be sure that there are no hidden formulas.